Meet Chumy, your AI teammate

Every chat, answered by AI that replies like a real admin

Connect LINE and Facebook in one inbox. Chumy AI learns from your real business info and replies to customers accurately and naturally, 24/7 — just like a real admin.

Because customers deserve the right answer — not a guessed one.
Chumy
Hi, I'm Chumy
Chuem's AI assistant — learns from your business data to answer customers, 24/7.
Follow Chumy

The journey

See how Chuem helps you take care of customers in 6 steps.

Six moments from first message to lead-in-hand — scroll to see Chumy work.

Chumy

01

A new customer says hello

A LINE or Facebook message lands in your unified inbox with the customer name, channel and history attached — nothing for your team to sort.

LINEFacebookUnified inbox

Inbox

All channels

12
LINE

Customer · LINE

2m

Interested in Japan tours

F

Customer · FB

12m

When does Hokkaido start?

P

Customer · LINE

1h

Send booking form

Chumy

02

Chumy reads your shop docs

Your PDFs, FAQs and price lists are indexed instantly. Chumy answers from your actual info — never makes things up, never offers what you don’t sell.

DocumentsFAQsQ&A cards

Knowledge base

AI ready · indexed

Ready

Shop manual 2026.pdf

Indexed

Public

Pricing guide.xlsx

Indexed

Public

FAQ — Member perks

Indexed

Both
Chumy

03

Always on — even at 3am

Your customers don’t wait for office hours. Chumy answers any time of day or night — with text, images, or rich cards — so you never miss a sale.

Rich repliesCardsButtons

Customer · LINE

Active · LINE

24/7

Interested in your Japan tours?

Tokyo–Kyoto Premium 5D4N — 8 seats left.

Tokyo–Kyoto Premium

8 seats · May–Jun

Chumy

04

Captures the lead for your team

Interested? Chumy quietly collects contact info, tags it, and drops it into the CRM. No spreadsheet wrangling — every conversation worth following is saved.

Lead captureCRMTags & notes
M

Minnie Tanaka

Reached out 2m ago · LINE

AI repliedInterestedTokyo–Kyoto

Note

Interested in Tokyo–Kyoto Premium · prefers May.

✓ Saved to CRMauto
Chumy

05

Reports that you actually read

See cases per day, average reply time, and per-teammate workload. Monthly summary that fits on one screen — no dashboards to learn.

AnalyticsFRTTeam load

This week

23

Cases today

78%

AI handled

94%

Resolved

Cases · last 5 days

MonTueWedThuFri
Chumy

06

Hands off to a human at the right moment

When the customer asks for a person — or when Chumy isn’t sure — the chat lights up for your team. Smooth handoff, full context, no awkward repeats.

Hand offSmart routingContext kept
AI
T

Handed off cleanly

Team takes over with full context · no awkward repeats.

First reply

23s

Pricing

Less than hiring. Works 24/7.

One chat agent costs ฿15,000–25,000/month. Chuem starts at less than half — and never sleeps.

Free Trial

Full features on your real customers — 14 days

Free

  • Everything in Pro for 14 days
  • No credit card required
  • Free setup support
Start free trial
Most loved

Pro

The full platform — replaces a chat agent

฿8,900/mo

Prepay & save up to 55%

  • 3 months฿6,990/mo−21%
  • 6 months฿5,990/mo−33%
  • 1 year฿3,990/mo−55%
  • 1,500 Credit / month + top-up
  • LINE + Facebook (both channels)
  • Unlimited knowledge base
  • Lead capture + full CRM
  • Internal team chat · 8 team seats
  • Advanced analytics · priority support
  • Free setup support
Book a demo

Business

Tailored to your business

from฿19,990/mo

  • 8,000 Credit / month + top-up
  • Everything in Pro
  • 12 team seats
  • Custom requirements welcome
  • Free setup support
Talk to sales

Top up any time

Run out? Stack more credits — they never expire.

Monthly plan credits reset every billing cycle. Top-up credits roll over forever.

Available on every plan. ฿1 per extra reply, billed only when you go over.

1,000

Credit

฿1,000

฿1.00/reply

Best value

5,000

Credit

฿4,500

฿0.90/reply

Questions

Everything you wanted to know.

One Credit = one time the AI generates a response. Your admins replying through the inbox don’t count. Customer messages don’t count. Only billable AI inference does.

Ready when you are

Let Chumy handle customer messages, so your team can focus on what matters.

Connect every chat channel, upload your business info for Chumy to learn, and start answering customers from your real data — turning every conversation into work you can manage and track in one place.

14-day free trial · No credit card · Set up in 30 minutes

Chumy

Chumy is ready to start with you 👋

Connect LINE or Facebook, upload your documents, then test the flow from the inbox.